When I graduated with a degree in psychology, I didn’t think it would affect my career in marketing. News flash! Marketing is all about human behaviour.
From the element of surprise to the word “because”, there are many simple ways copywriters, marketers, and creators alike can tap into basic psychology hacks to make more engaging content that leads to more clicks, sales, and engagement.
Let’s dive into how you can write more engaging content by using these 5 psychology-based hacks.
In psychology, learning, and memory are greatly impacted by how the information is presented.
Try this exercise:
In 1966, researchers Glanzer and Cunitz used a similar method to study memory and discovered a pattern–participants can remember words better when they appear at the beginning of a list and at the end of a list.
This phenomenon was dubbed the Primacy and Recency Effect. They proposed that this was because the memories were coming from two different stores–short-term and long-term memory. Your brain is unconsciously deciding which items are most important.
Take advantage of primacy and recency effects in copywriting by communicating clear value in your introductions, conclusions, and most importantly–the last thing your reader sees–the call-to-action (CTA).
End with a strong CTA to motivate your reader to really engage. Because this text is literally designed to prompt an immediate response or sale, it’s the most important, and most memorable thing that readers see once they get to the end of your post. Make it count!
Surprise and delight your reader to increase engagement. Research shows that novelties perk up the reward system of our brains–exploring or learning something new may be just as tempting as cash and other prizes in the choices we make!
People love something shiny and new–why?
This concept, the Novelty Effect happens when a novel, external incentive results in a short-term increase in performance, or in this case, engagement. The more dopamine is released into your bloodstream, the stronger neural connections will be formed after reading the content. (ex. starting this blog post with a fun memory test).
To use the novelty effect in copywriting, consider that the reader, seeing the content in an unusual format, will be more interested in reading it.
For example, try:
To hold your reader’s fleeting attention span, don’t just think about what you’re writing, think about how it’s written.
Many of these techniques have become the norm for readers, and rich content is gradually losing its novelty effect. Always writing listicles? Try a Q&A post next time. Keep readers engaged by giving them something new.
People love something shiny and new–why?
This concept, the Novelty Effect happens when a novel, external incentive results in a short-term increase in performance, or in this case, engagement. The more dopamine is released into your bloodstream, the stronger neural connections will be formed after reading the content. (ex. starting this blog post with a fun memory test).
Just because you repeat something often enough doesn’t make it more true–or does it?
Often psychological tactics add weight to ideas that we hear repeatedly. This effect, known as the Illusory Truth Effect says that the more often we are exposed to a message, the more important our brain perceives it to be, and the truer it becomes.
Now, while this tactic is often used by liars and in propaganda, your goal as a writer is NOT to brainwash your reader or trick them into believing a false truth, but rather to use this effect to drive home important messages that support your product, service, or brand.
There’s something oddly comforting about watching a fail compilation on YouTube, seeing an unflattering photo of a celebrity, or when someone you admire that seemingly “has it all together” shares a low moment.
That’s because as humans, we are attracted to what we can identify with/relate to, and we can all identify with mistakes. This is known as the Pratfall Effect which says that competent individuals become more appealing to others after they make a mistake.
Now, just like we shouldn’t apply the Illusory truth effect to tell lies, we shouldn’t just go around making mistakes–note that this effect only happens when the mistake-maker is perceived as highly competent–that way it’s endearing and relatable.
Use this effect to teach from your mistakes, share what you learned and give readers a chance to connect with you on a deeper level while still holding your reputation high. For example:
Notice how the first half of the title establishes competency and experience, while the second half admits to a personal failure (or Pratfall!). Use this technique to make yourself an approachable expert, and build emotional connections with your audience.
At the end of the day, writing more engaging content comes down to creating a connection with readers. These psychology hacks are a great way to increase reach and get readers to take action using:
Use these tips to make your copywriting more engaging and create your most influential content yet.